Administrivia

All prices are good for sizes up to 10.5. Larger sizes will incur an additional materials or labor fee.

We do our best to keep our prices up to date. However, we are a small team and due to a volatile metal market, occasionally there may be a surcharge for some alloys or a discrepancy between what seems to be the same product. We apologize for any confusion this may cause, but the metal market is its own beast and has no regard for reason. We are at its mercy.

It is important to us that you are happy with your purchase. We will accept returns or exchanges of in-stock earrings and necklaces provided that the item is unworn and in its original condition and returned within 14 days of receipt. Return shipping is the responsibility of the buyer. Shipping charges are non-refundable. For refunds, a 3% restocking fee applies. We must be contacted prior to shipping item in order to receive a refund or exchange. Items returned after the 14 day window can be exchanged only. Items cannot be returned or exchanged after 30 days. Refunds for items that are cancelled before shipping will incur a 3% credit card transaction fee.

Please note that custom orders, including all rings, unless otherwise noted, are made to order just for you and therefore they are non-returnable and non-refundable. However, we will do our very best to make sure you are satisfied with your bespoke item, so please contact us with any issues.

“Ready to ship” means the item will ship in three business days unless otherwise noted (i.e. if you purchase an item on Thursday, it will ship by the following Tuesday).

We ship all items USPS unless otherwise stated. If you prefer a different shipping method, please contact us. We do offer expedited and rush shipping on most items for a fee. Please feel free to contact us with questions. Shipping charges include a gift box and tracking is included with all purchases.

Correct sizing is the responsibility of the buyer – but we want to help! For more info about getting making sure your ring size is correct, please check out our fittings and resizing page and this article

Wedding rings and custom orders generally take 4-5 weeks to ship. If you need an item sooner than the quoted delivery schedule, please contact us as soon as possible and we will do our best to meet your needs.

We are happy to ship internationally, but please note that any surcharges, taxes, duties or customs fees are the responsibility of the buyer.

All wedding rings are shipped via Fedex express. All other items ship USPS first class mail.

We don’t sell your information to anyone. Ever. We may email you occasionally. If you don’t like it, just tell us and we’ll stop.

All credit card transactions are encrypted by a third party. We do not store any credit card or financial information of any kind.

For all wedding jewelry (excluding gemstones), we offer a full warranty on defects in construction for the life of the ring. Please be aware this does not include damage caused by injury to the ring such as: scratches, tarnish, dings, nicks, or normal wear and tear. All of these will happen to all rings over time and vary depending on the alloy you choose and each person’s body chemistry and lifestyle. Nor does it include random acts of clumsiness such as catching the edge of a bezel on luggage rack, getting it caught in a meat slicer or stepping on it with steel toed boots, etc, though in these cases we are happy to work with you to repair it, just not for free.

In all cases after one year, we do ask that you ship the ring to us. Prior to one year, we will also provide a pre-paid shipping label.

Certain stones, such certified lab-grown diamonds – carry their own warranty and so those will be honored by the specific vendor that makes the stone. However, we are happy to help you navigate that process.

Note that only gemstones in a full bezel setting can be considered to fall out due to a manufacturing defect. Flush settings, half bezels, prongs and other setting are inherently less secure. While we make every effort to secure these stones to the extent possible, the actions of the wearer can cause these stones to become loosened, fall out or break over time (you know who you are.) However, if you are to lose a stone from a piece of wedding jewelry at any time, please contact us and we will replace or reset the stone at a significant discount to retail. All this to say, we want you to be happy and, within reason, will do whatever we can to keep you in bling at a fair cost. 

Earrings, necklaces, bracelets, and statement rings include a one year warranty on defects in craftspersonship.

A note on wear:

Earrings and necklaces with oxidization that comes directly in contact with skin will mellow and burnish with time. This is normal and varies depending on the design and how it is worn. Designs with a mix of silver and oxidized finishes perform best when kept in a sealed container when not worn.

Many of our rings have clean flat surfaces. Wide bands especially have a large surface area of plain metal. Scratches and burnish spots are part of normal wear and tear and will happen over time. However, these types of natural imperfections are more noticeable on rings with simple, non-decorative and brushed finishes. The first few can be alarming, but over time as the ring wears evenly, they all blend together and almost create their own finish. This can take from a few months up to a year, but after that, they are pretty much unnoticeable.

It may feel upsetting that this new thing you received and looked perfect is showing wear, but there is really no metal that won’t do this with this type of design. It is just the nature of wearing something on your hand every day.

One option for masking these marks is to polish the ring. The polish makes the ring so reflective, the little wear marks are much less noticeable. Polish is available for a fee and can be done at the time of purchase or later if you decide it is for you.

These same markings are also masked more on rings with more complex surfaces such as faceted bands, crenelated bands, fallen branches rings and thinner bands, though every design will show wear over time based on individual behavior and body chemistry.